E-Commerce Terms and Conditions + Waiver
Introduction
These Terms of Purchase (“Terms”) set out how you (the User) can make purchases from our Site. Please read them carefully. We pride ourselves in providing a high level of customer service and ensuring that you are clear in respect of all of your rights relating to your purchase. Ahead of making any purchase you will be asked to tick a box on our Site which says; “I Accept the Terms and Conditions of Sale”. In ticking that box, you will be accepting the terms set out here.
We are based in the UK and our Terms of Purchase are governed by UK legislation. Our digital documents, courses and consultations can be downloaded/offered worldwide.
The Terms of Use for our Site and our Privacy Statement can be found on separate pages.
It is always our aim that you will be fully satisfied with your purchase. Should you have any questions about your purchase we will be happy to assist.
A: Purchase Terms for Services
The details of each specific service and the terms of delivery associated with it are described on each page of the website and delivered in accordance with these Terms. You should review those terms in detail before purchasing.
If you purchase as a consumer, rather than a business, then should you change your mind following your purchase you are entitled to a refund within the first 14 days. Should you receive any element of the service prior to requesting a refund then any refund will be issued pro-rata for the services provided. This does not apply to event tickets, in person courses, yoga retreat deposits/payments (all have specified deadlines for payments specific to the event date) or payments for digital products available for immediate download/access. Details of these can be found on individual pages for the specified items.
B: Purchase Terms for Digital Downloads
We have worked hard to create digital products which are of a high standard and support our clients to learn science, yoga, nutrition, lifestyle in relation to sleep.
If you buy The Holistic Sleep Method or any other digital product from Ashley Ahrens Yoga & Nutrition, you are purchasing access to a digital asset, you will not receive a physical product. You will receive instant access automatically once your payment has been processed. You can then gain access to a portal/login to view all course material and downloads and save to your device.
Refunds: As you receive this access and files instantly you will not be entitled to receive a refund so do check that you are purchasing the correct product or service to meet your needs. Your other statutory rights to a refund remain in place in the usual way.
Intellectual Property: Please be advised that we reserve all rights to our intellectual property for both our customised and non-customised products and services. This means that whilst you are free to use the download digitally or print out a copy for personal use you are not permitted to copy, distribute, adapt, edit or share any of our products with third parties.
Important Disclaimers: Please be aware that you are purchasing a digital product only. You will not receive a physical product and there will be no 1:1 or group training. Should you require further support get in touch and we can advise you of the options to work with us further, additional fees will apply, there is a discount code for this service for those who purchase the course.
Whilst a number of our clients have obtained great results from using our products, we cannot guarantee outcomes or results of any kind.
Ashley Ahrens is not a doctor and is not offering medical advice. This course is not a substitute for seeking medical help/advice from a licensed GP, Doctor or qualified healthcare professional.
Technical Difficulties: Should you have any problems with downloading your file or be unable to access the download please email us, placing ‘Tech Query’ in the subject field and send your email to hello@ashleyahrensyoga.com.
Additional Circumstances:
Should you consider that you have grounds to obtain a refund which are not set out above you should email hello@ashleyahrensyoga.com to set out your refund request.
All refunds are provided in accordance with your statutory rights.
Law and Jurisdiction:
These Terms and any claim or dispute arising in relation to any purchase will be governed by English law. You and we agree that the courts of England and Wales shall have non-exclusive jurisdiction to settle any such claim or dispute.
C. Waiver for use of digital products: Some aspects of the digital products involve physical yoga/movement. By participating in the physical/movement videos you must ensure you are fit and healthy to do so and have medical clearance from your GP/Doctor. You (the “Participant”) acknowledge and confirm that you have read the Waiver (as defined herein), the terms of which you agreed to be bound by as a condition to purchasing and participating in the recorded yoga/physical/movement classes/videos (as defined in the Waiver) (the “Waiver”). Defined terms herein shall have the same meaning as in the Waiver. By participating in this recorded yoga/physical/movement classes/videos, you reaffirm your agreement to the terms and conditions of the Waiver.
The Participant agrees that she or he is participating in the recorded yoga/physical/movement classes/videos of her or his own free will and accord. For the avoidance of doubt, the terms and conditions of the Waiver shall apply to this recorded recorded yoga/physical/movement classes/videos.
Risks Associated with Physical Activity and/or Exercise
The Participant acknowledges that any form of physical activity and/or exercise contain(s) a degree of risk, and it is, therefore, recommended that the Participant consult with her or his medical doctor or healthcare provider before commencing any physical activity and/or exercise programme, including this recorded yoga/physical/movement classes/videos.
The Participant understands that it is her or his responsibility to evaluate her or his physical and mental capabilities for physical activity and/or exercise, and the Participant undertakes to participate in any such physical activity and/or exercise (including in this recorded yoga/physical/movement classes/videos) at the appropriate level of activity for her or his skills and abilities, as well as for any mental or physical conditions and/or other personal limitations of the Participant.
Declaration of Health
By participating in this recorded yoga/physical/movement classes/videos, the Participant represents and warrants to the Instructor that she or he does not have, without limitation, any physical or mental condition, injury, impairment, disease, infirmity, medical precaution or otherwise which could adversely affect or prevent her or his ability to participate in this recorded yoga/physical/movement classes/videos.
Personal Release
By participating in the recorded yoga/physical/movement classes/videos, the Participant acknowledges that she or he understands the full set of terms and conditions set forth in the Waiver, agrees to be bound to by the full set of terms and conditions contained in the Waiver and understands that the non-exhaustive enumerated risks relating to a recorded yoga/physical/movement classes/videos set out in the Waiver.
By participating in this recorded yoga/physical/movement classes/videos, the Participant undertakes that she or he will follow and adhere to any and all instructions and/or guidance given by the Instructor during the recorded yoga/physical/movement classes/videos.
By participating in the recorded yoga/physical/movement classes/videos, the Participant releases, waives and discharges any and all rights, remedies and/or claims in relation to the Instructor and/or the recorded yoga/physical/movement classes/videos for damages, liabilities, costs or otherwise to which she or he may be entitled (or to which her or his assigns may be entitled) which arise as a direct and/or indirect result of the Participant’s participation in the recorded yoga/physical/movement classes/videos. Accordingly, the Participant releases, waives and discharges any and all rights and/or claims against the Instructor for personal injury, illness, permanent trauma, disability and/or death, and/or damage to the personal property of the Participant and/or a third-party occurring as a direct and/or an indirect result of participation in the recorded yoga/physical/movement classes/videos.
Intellectual property of all course/class content:
The content of the recorded yoga/physical/movement classes/videos including all intellectual property in the materials and resources provided to the Participant by the Instructor in or related to the recorded yoga/physical/movement classes/videos, remains the property of the Instructor, and, unless explicitly agreed to otherwise in writing by the Instructor, the Participant may only use such content, materials and recourses for her or his own personal use and may not share such content, materials or resources with third parties. Unless explicitly agreed to otherwise in writing by the Instructor, the content of the recorded yoga/physical/movement classes/videos, including all intellectual property in the materials and resources provided to the Participant by the Instructor in or related to the recorded yoga/physical/movement classes/videos, may not be copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited by the Participant or any third party.